Notation Based on the
Specified Commercial Transactions Act
| Business Name | Hoshino Support |
|---|---|
| Operating Manager | Mariko Hoshino |
| Address | Will be disclosed promptly upon customer request. Please contact us through the inquiry form. |
| Telephone Number | Will be disclosed promptly upon customer request. Please contact us through the inquiry form. |
| Email Address | info@hoshino-support.com |
| Sales URL | Kimitoshi Yamashita Official Shop (this site) |
| Sales Price | Price listed on each product page (tax included) |
| Shipping |
Domestic: Free shipping International: Shipped via EMS (Express Mail Service). ・China, South Korea, Taiwan: ¥4,400 ・Asia (other): ¥5,750 ・Europe, North America (excluding USA), Oceania: ¥8,800 ・USA: ¥10,300 In addition to the above, customs duties and import taxes may apply in the destination country. These are the customer's responsibility and must be paid to the carrier upon delivery. *Shipping fees are subject to change. Please contact us for the latest rates. |
| Payment Methods | Credit card (VISA / Mastercard / American Express,JCB), Apple Pay, Google Pay, Link, Bank transfer (Rakuten Bank) *Transfer fees are the customer's responsibility |
| Payment Timing | Credit card: Payment at time of order Bank transfer: Please remit within 7 days of placing your order |
| Delivery Time | After order confirmation, items will be shipped within the following timeframes: ・Works under ¥30,000: Approximately 1 week ・Works ¥30,000 and above (with Paulownia Wood Presentation Box): Approximately 3 weeks, as the paulownia box requires about 2 weeks to produce. Once your shipment is ready, we will send you a tracking number via email. |
| Returns and Exchanges | As all works are one-of-a-kind pieces, we cannot accept returns or exchanges due to customer preference. If damage during shipping is confirmed, please contact us through the inquiry form within 7 days of receiving the item. |
| Additional Notes | This site is operated and managed by Hoshino Support as the official shop of Kimitoshi Yamashita. As all works are one-of-a-kind pieces, inventory status may change in real time. |
